The (cr) team is made up of experienced, skilled practitioners drawn from a range of backgrounds, delivering responsive services in a flexible way. As well as offering a crisis resolution service we also offer counselling, psycotherapy and advocacy all within an atmosphere of trust and confidentiality.
The team is carefully trained, receives regular supervision and adheres to the codes of practice adopted by BACP (British Association for Counselling and Psychotherapy) and UKATC.
Crisis resolution
crisis resolution offers a range of timely, intensive, focused interventions designed to assist the individual understand their current situation ▪ to avoid additional stresses - consider their options - use healthy coping strategies - develop ways to manage and feel more in control of their life and - link with other people and agencies, as necessary, to promote a quick recovery.
The aim is to restore the person to an improved level of functioning than before the crisis and to prepare for further growth and personal development.
What makes this unique is that crisis resolution is time-limited, and all interventions including assessment, treatment and follow-up usually occur within eight contacts; these may be offered face-to-face or on the telephone.
To minimise stress we offer an initial assessment in the privacy and comfort of your own home. This usually takes approximately an hour and a half and is carried out with two members of staff.
Following the assessment we will co-develop a plan which will be realistic yet flexible enough to encompass all those involved in resolving the immediate crisis.
On completion we offer the opportunity of a follow-up session.
crisis resolution also offers a counselling & psychotherapy service. These therapies work to bring about changes in feelings, thoughts attitudes or behaviours that are troubling a person.
Therapy has proved helpful to those who have benefited from our emergency crisis resolution service by allowing them to look explore some of the longer term issues they experience once their crisis has been resolved.
We also offer this as a stand alone service for those who are seeking therapy but are not feeling in immediate crisis. We work with individuals, couples and families as well as groups.
Psychotherapy aims to treat people with long histories of serious emotional difficulties. These are linked to personal development, often over many years, and sometimes right from early childhood.
The aim in psychotherapy is to look more deeply into the emotions, conflicts and distress behind the feelings that can hinder you in life today.
Counselling and psychotherapy are based on listening and talking. They both involve exploring past conflicts in relation to your current problems in order to make change possible.
Our Therapists come from a range of theoretical backgrounds, and therefore the exact nature of treatment offered will depend on who you work with. However, we work integratively offering a range of therapies to include, solution focused, CBT (cognitive behavioural therapy), psychodynamic, gestalt…….
Individual psychotherapy sessions normally last fifty minutes, group therapy meetings are for one and a half hours.
Enabling the exploration of feelings and relationships more effectively gives a chance to really look at an issue in some depth and gain a more confident perspective.
Help is only a phone call away
As an independent organisation we are able to offer a confidential service to those needing support at a time of confusion. The purpose of advocacy is to speak up for or act on behalf of another person.
Crisis advocacy is about providing an immediate response to an urgent situation.
At crisis resolution we can help you to clarify your own views and wishes on diverse issues such as:
- Employment issues – acting as impartial interface between employer and employee
- Mental health issues – from new diagnosis onwards
- Divorce/separation
- Family difficulties
and much more….
How could advocacy help you?
The first thing an advocate will do is listen to you and what you have to say about your situation. Your (cr) advocate will try to understand your situation from your point of view.
The advocate can then:
- work alongside you to support you in finding the best possible outcome for your situation
- help you to gain the right information
- assist you writing letters
- make phone calls on your behalf
- come to meetings with you and, at your request, they can speak on your behalf
- Act as an extra pair of eyes and ears at important events
Advocates are not there to tell you what to do, they are there to support you in your choices and decisions.
Confidentiality
Anything that you tell anyone within the (cr) service will be treated as confidential. An advocate will only speak to anyone on your behalf if they have your permission.
Support is only a phone call away